By year-end, recurrent subvention and capital grants had been given to 177 NGOs to provide social welfare services in accordance with government policies. Funding allocation for capital grants was administered by the department on the advice of the Lotteries Fund Advisory Committee.

To facilitate the smooth implementation of the continuing subventions reform, a Lump Sum Grant Steering Committee (with the Director of Social Welfare as Chairperson) advises on measures to achieve continuous improvement. The Service Performance Monitoring System is in place to monitor the output and quality of subvented units. Under the system, the service performance of individual subvented units is monitored on the basis of 16 well-defined Service Quality Standards and a specific Funding and Service Agreement.