In April, the SWD completed the implementation of the Technical Infrastructure project, which included setting up a corporate-wide network and facilities to support communication and deployment of information technology (IT) applications and joint initiatives. The department is continuing to develop a work-flow based Client Information System for case management and service planning purposes. The system will be completed in 2006-07.

By the end of the year, an accumulative total of about $190 million in Lotteries Fund grants had been approved for use in 32 IT development projects in the welfare sector.