The Independent Police Complaints Council is responsible for monitoring and reviewing investigations of public complaints against the Police Force, which are carried out by the Complaints Against Police Office. The council is an independent body with members appointed by the Chief Executive. It has a chairman, three vice-chairmen and 14 other members. The Ombudsman or her representative serves as an ex officio member.

During the year, the council endorsed the investigation results of 2 828 complaint cases, involving 4 695 allegations. The number of lay observers on the council increased to 71. The lay observers attend council interviews and site visits on a scheduled or surprise basis to ensure that investigations are conducted in a thorough and impartial manner.